✅ Knowledge Base – Lockomatic Glassico Smart Lock

1. Product Overview

The Lockomatic Glassico is a smart lock designed for glass doors, glass-to-glass, and glass-to-wall installations. It supports multiple unlocking methods including fingerprint, password, card, mechanical key, WiFi, and RF remote control.

2. Key Features

Design & Build

• Stylish, simple, modern design

• 0.96-inch display with real-voice navigation

• Colors: Matte black, Space gray, Champagne gold

• ABS, aluminum, stainless steel body

Performance

• Brushless stepper motor

• Low noise & power consumption

• High torque, long lifespan

• Motor overload protection

Smart Functions

• Gravity-sensing auto direction (left/right opening)

• No drilling installation (for glass doors)

• Remote control support (optional)

• WiFi integrations

• Supports temporary passwords

• Real-time event logs

Mechanical Safety

• Separate mechanical unlocking even in electronic failure

• Traditional key unlock option

3. Panel Diagram

Components:

1. Display

2. Password & card area

3. Fingerprint sensor

4. Battery cover

5. Switch knob

6. Emergency Type-C port

7. One-key lock/unlock button

8. Mechanical keyhole

4. Technical Specifications

• Fingerprint speed: ≤0.3s

• False acceptance rate: ≤0.001%

• False rejection rate: ≤1%

• Static consumption: ≤120uA

• Sensor type: Semiconductor biometric

• Card type: M1, IC

• Storage:

  • Fingerprints: 100

  • Cards + passwords: 1000 groups

• Power: 4×AA alkaline batteries

• Emergency power: USB-C

• Working temperature: –25°C to +65°C

• Weight: ~1.25 kg

• Opening direction: Push/pull, left/right auto-detect

• Door compatibility:

  • 8–12 mm glass (8 mm requires thickening pads)

  • Aluminum/wooden framed doors (40–70 mm)

  • Door gap: 4–10 mm

• Unlocking Methods: Fingerprint, password, card, temporary password, mechanical key, WiFi app, RF remote

5. Installation Guide

A. Frameless Glass Door Installation

1. Clean the glass and draw a horizontal line.

2. Apply adhesive to the mounting board and stick it inside the room side.

3. Insert U-shaped clip from the side of the door.

4. Fix main & sub lock using 4 screws.

5. Attach battery cover and back cover.

6. If display or keypad appears reversed:

   • Remove battery for 10 seconds

   • Reinsert → auto detects orientation
     

   • Or else you can change it from setting.

B. Wooden / Aluminum / Framed Door Installation

1. Drill hole at marked point for cable pass-through.

2. Fix front & rear lock bodies using connection tube & screws.

3. Close the door naturally, mark strike plate position.

4. Fix strike plate using 4 screws on each side.

5. Installation complete.

C. Single Open (Blade) Door Installation

• Follow same method as above

• Mark lock tongue position when door is closed

• Fix all mounting holes using screws/rivets

6. User Management

Navigation Buttons

• * = Return

• # = Confirm

Menu Options

1. User Management

1. Add user

2. Delete user

3. Empty all users

4. View unlock records (# = backward, * = forward)

Admin Management

1. Add admin user

2. Add normal user

3. Add time-restricted user

Admin binding (first time setup):
Enter password, fingerprint, card, or remote control ID → Press #.

7. System Settings

Sub-menu Options

1. Parameter settings

2. Volume adjustment

3. Wireless device on/off

4. Time calibration

5. Language (Chinese / English)

8. Locking Modes

1. Auto-locking

2. Manual locking

   • Press * to lock

Opening Hold Time

• Adjustable 00–99 seconds

9. Remote Control Pairing

1. Input: *80#

2. Enter admin password → #

3. Long press any remote button → pairing complete

10. TTLock App Setup (Bluetooth)

Step 1: Install “TTLock” app
Step 2:

• Tap “+” to add device

• Touch lock keypad to wake

• Follow app instructions

• Bind administrator

11. Tuya Smart WiFi Setup

Step 1: Install “Tuya Smart” app
Step 2:

• Add device → Lock WiFi

• Select 2.4 GHz WiFi + enter password

• Press # → System Settings → Wireless Devices

• Press 3 → Press 1 to enable

• Button 0 starts blinking → pairing complete

✅ Q&A Knowledge Base (50+ Questions)

Below are common Q&A entries that customers might ask:

🔹 General Questions

1. What type of doors does the Glassico lock support?

It supports frameless glass doors (8–12 mm), glass-to-wall, glass-to-glass, sliding doors, aluminum doors, and wooden framed doors.

2. Does the lock require drilling?

For frameless glass installations—No.
For framed wooden/aluminum doors—Yes, only one small hole for the cable.

🔹 Power & Battery

3. What batteries does the lock use?

4×AA alkaline batteries.

4. What if the battery dies?

Use a USB Type-C power bank to power the lock temporarily.

5. How long does the battery last?

Typically 6–12 months depending on usage.

🔹 Unlocking Methods

6. How many fingerprints can be stored?

Up to 100.

7. Does it support temporary passwords?

Yes, you can issue temporary passwords through the system.

8. Can I unlock it remotely?

Yes, if you have the WiFi module or RF Remote Control.

🔹 Installation

9. What to do if the keypad display appears upside down?

Remove batteries for 10 seconds → reinsert → lock auto-detects orientation.

10. Can it be installed on an 8 mm glass?

Yes, but you must install thickening plates.

🔹 App Questions

11. Does the lock support TTLock?

Yes (optional Bluetooth module).

12. Does the lock support Tuya WiFi?

Yes (optional WiFi module).

13. Why can’t my lock connect to WiFi?

• Must use 2.4 GHz network

• Wireless device must be enabled in lock settings

• Lock must be in pairing mode (0 blinking)

🔹 Remote Control

14. How to pair RF Remote?

*80# → Admin password → Long press remote key.

15. Can multiple remotes be added?

Yes, multiple remotes are supported.

🔹 Mechanical Key

16. How to use the mechanical key?

Insert key → Rotate 90° counterclockwise → Unlock → Return horizontal → Pull out.

🔹 Error & Troubleshooting

17. The lock is not responding. What should I do?

• Check batteries

• Try emergency USB-C power

• Restart by removing batteries

18. Fingerprint not recognized?

• Clean sensor

• Re-register finger with correct angle

• Avoid wet or oily fingers

🔹 System Settings

19. How to switch language?

Menu → System settings → Language → Chinese/English.

20. How to set time?

System settings → Time calibration → Enter YYYYMMDDMM.